Privacy Policy

When you register on AVATARA, we collect your name, email address, and chosen subscription plan. Payment transactions are processed through Razorpay — we do not store your card or banking details on our servers.

We also collect usage data such as course progress, terminal query counts, and session timestamps to personalise your learning experience and enforce plan-based access limits.

Your data is used exclusively to operate the AVATARA platform — delivering course content, managing your subscription, sending transactional emails (receipts, password resets), and providing AI Terminal access within your plan limits.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We use session cookies for authentication (JWT tokens stored client-side). Basic analytics may be used to understand aggregate usage patterns. No third-party advertising cookies are placed on this platform.

User data is stored on MongoDB Atlas (cloud-hosted, encrypted at rest). Passwords are hashed using bcrypt and are never stored in plain text. All data in transit is encrypted via HTTPS/TLS.

We follow industry-standard security practices, though no system can guarantee absolute security. Please use a strong, unique password for your account.

Your account data is retained for as long as your account remains active. If you request deletion, we will remove your personal data within 30 days, except where retention is required by applicable law.

You may request access to, correction of, or deletion of your personal data at any time by contacting us at reachus.hs@gmail.com. We will respond within 7 business days.

We use Razorpay for payment processing (subject to Razorpay's privacy policy), and third-party AI services for AI Terminal functionality. These services have their own privacy policies and data handling practices.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the platform after changes constitutes acceptance of the revised policy.